Effective Date: 15 January 2025
Website: https://habilred.com.ng

1. INTRODUCTION

HábilRed (“we,” “our,” “us”) is an online marketplace platform that connects independent vendors with customers for the sale and purchase of goods.

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including:

  • The Nigeria Data Protection Act (NDPA) 2023
  • The Nigeria Data Protection Regulation (NDPR) 2019 (where applicable)
  • General principles of the EU General Data Protection Regulation (GDPR) as a global best practice standard

By using HábilRed, you acknowledge that you have read and understood this Privacy Policy.

2. DATA CONTROLLER

For the purposes of applicable data protection laws, HábilRed acts as the Data Controller of personal data collected through its platform.

3. INFORMATION WE COLLECT

We collect and process the following categories of personal data:

3.1 Personal Identification Data

  • Full name
  • Email address
  • Phone number
  • Username and password
  • Residential or billing address

3.2 Vendor Business Data

  • Store name and business details
  • Product listings and descriptions
  • Bank account or payment information
  • Identity verification documents (where required for compliance)

3.3 Transaction Data

  • Purchase history
  • Order details
  • Payment confirmation details

3.4 Technical and Usage Data

  • IP address
  • Device information (browser type, operating system)
  • Pages visited and time spent
  • Cookies and tracking identifiers

4. LEGAL BASIS FOR PROCESSING (GDPR PRINCIPLES)

We process your personal data under the following legal bases:

  • Contractual necessity – to provide marketplace services
  • Legitimate interest – to improve platform performance and security
  • Consent – for marketing communications and optional features
  • Legal obligation – compliance with regulatory and tax requirements

5. HOW WE USE YOUR INFORMATION

We use collected data to:

  • Create and manage user accounts
  • Facilitate transactions between buyers and vendors
  • Process payments and commissions
  • Provide customer support services
  • Improve platform functionality and user experience
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal and regulatory obligations
  • Send transactional and service-related communications

6. DATA SHARING AND DISCLOSURE

We do not sell personal data.

We may share data only under the following conditions:

6.1 Between Users

  • Vendor information is shared with customers for order fulfillment
  • Buyer information is shared with vendors to complete transactions

6.2 Service Providers

We may share data with trusted third parties including:

  • Payment processors
  • Hosting and cloud providers
  • Analytics providers
  • Email and communication services

All third parties are required to implement appropriate data protection safeguards.

6.3 Legal and Regulatory Compliance

We may disclose personal data if required to:

  • Comply with Nigerian or international legal obligations
  • Respond to lawful government requests
  • Enforce our Terms and Conditions
  • Protect rights, safety, or prevent fraud

7. INTERNATIONAL DATA TRANSFERS

Your data may be processed or stored outside Nigeria where our service providers operate.

Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

8. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. DATA SECURITY

We implement appropriate technical and organizational measures, including:

  • SSL encryption
  • Secure server infrastructure
  • Access control restrictions
  • Regular system monitoring

However, no digital system is completely secure, and we cannot guarantee absolute security of data transmission.

10. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Withdraw consent at any time
  • Object to certain processing activities
  • Request data portability

To exercise these rights, contact us using the details below.

11. COOKIES POLICY

We use cookies and similar technologies to:

  • Maintain session login
  • Improve user experience
  • Analyze traffic and platform usage
  • Personalize content

You may disable cookies in your browser settings, though some features may be affected.

12. THIRD-PARTY LINKS

HábilRed may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

13. VENDOR RESPONSIBILITIES

Vendors using the platform are responsible for:

  • Accuracy of product listings
  • Compliance with applicable laws
  • Proper handling of customer data obtained through transactions
  • Maintaining secure business practices

14. CHILDREN’S PRIVACY

HábilRed does not knowingly collect personal data from individuals under the age of 13. If such data is discovered, it will be deleted promptly.

15. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of the platform after changes implies acceptance of the updated policy.

16. CONTACT INFORMATION

For questions or concerns regarding this Privacy Policy or your personal data, contact:

HábilRed Support
Email: contact@habilred.com.ng
Website: https://habilred.com.ng

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